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Showing posts with the label Outlook

Searching Public Contacts in Outlook 2010

Today I spent too much time trying to figure out how to make Outlook 2010 index contacts from a public folder so I could search them. I was getting the error: "instant search encountered a problem while trying to display search results". I was not able to find the complete solution anywhere else so, I have posted it here. First, locate the folder you want to search in the left-hand treeview. Right-click it, and select "Add to Favorites". This will add it to your public folders favorites section. Second, go to File --> Info --> Account Settings. Under the Email tab, select your exchange account & click the "Change" button. Click the "More Settings" button in the bottom right of the popup. Click the "Advanced" tab. Check "Use Cached Exchange Mode" and "Download Public Folder Favorites". Click "Ok" at the bottom. Click "Next" then "Finish" on the first popup. Close a...

Resetting local Outlook password cache

Today I wasted altogether too much time trying to figure out why my domain account kept locking me out. Turns out Outlook was the culprit. Despite the fact that I had entered my new domain credentials (I recently changed by password), it was still hanging on to the old password somewhere. Every time I started Outlook, it would automatically use the old one, retry several times, and voila, my account would lock out. After a few days of this, I got annoyed enough to put aside the real work to take care of it. After an hour or so of perusing help & googling for a solution, I discovered this forum posting: http://tinyurl.com/3ess9xx. Following the advice there (On the user's machine, click start button->Run, type: control userpasswords2), I found the windows credential manager. This is probably old news to most IT guys, but I had not seen it in Windows 7. After clicking the advanced tab & the "Manage Passwords" button, I found my culprit. The "Manage...